299ber's Terms & Conditions

1. Introduction & Agreement

These Terms and Conditions ("Terms") constitute a legal agreement between the 299ber platform and its users. By accessing or using the 299ber website (https://299ber.ws) or mobile application, you agree to be bound by these Terms.

299ber is an internationally licensed online gaming and Sports Betting platform operated specifically for users in Bangladesh. These Terms and Conditions have been written in Bengali with Bangladeshi users in mind.

If you disagree with any part of these terms, please stop using the 299ber platform immediately. Continuing to use the platform constitutes your full acceptance of these terms.

2. Account Registration

To open an account with 299ber, you must provide accurate and complete information. Registering with false or incorrect details may result in your account being closed at any time and your balance being forfeited.

Information required for registration:

• Full name (as per national ID)
• Active mobile number and email address
• Date of birth (for 18+ verification)
• Valid Address
• Preferred payment method details

Only one account per person is permitted. If multiple accounts are detected under the same person, household, device, or IP address, all accounts will be permanently closed and all bonuses and winnings will be voided.

You are solely responsible for keeping your login credentials confidential. Sharing or transferring your account to anyone else is strictly prohibited. Report any unauthorized access to your account to 299ber support immediately.

KYC verification process:

299ber conducts KYC (Know Your Customer) verification to ensure security and prevent fraud. For large withdrawals or suspicious activity, we may request a copy of your National ID, passport, or driving licence.

3. Age Verification

Minimum age to play on 299ber 18 Years. Use of the platform by minors is strictly prohibited. We may request proof of age documentation at any time.

We are committed to protecting minors. If you become aware that someone underage is using 299ber, please notify us immediately at support@299ber.ws.

4. Deposits & Withdrawals

Deposit Rules:

• Minimum deposit: ৳200 (may vary by payment method)
• BKash, Nagad, Rocket, bank transfer, and crypto payments supported
• Only use payment methods registered in your own name
• Third-party deposits are not accepted and may result in account closure

Withdrawal rules:

• Minimum withdrawal: ৳500
• BKash/Nagad: typically processed within 1–3 minutes
• Bank Transfer: up to 24 hours
• Withdrawals are only available via the original deposit method
• Withdrawals may be delayed if bonus wagering requirements have not been fulfilled

299ber does not charge any hidden fees. However, your bank or mobile banking provider may apply their own charges, for which 299ber bears no responsibility.

5. Bonuses & Promotions

299ber offers a range of bonuses and promotions — including a Welcome Bonus, Reload Bonus, Cashback, Free Spins, and Referral Rewards. Each bonus has its own terms, which are detailed on the Promotions page.

General Bonus Terms:

• Wagering Requirement: Most bonuses require a wagering amount of 15–30x the bonus value
• Multiple bonuses cannot be active at the same time
• Bonuses apply only to the account registered under the respective holder's name
• Bonuses are typically valid for 7–30 days; check the promotions page for specific terms
• Withdrawing before bonus conditions are met may result in the bonus and any associated winnings being voided
• Attempting to obtain bonuses through fraudulent means will result in account closure

299ber reserves the right to modify, suspend, or cancel any bonus offer at any time. If you have any questions about a bonus, please contact support.

6. Betting Rules

Certain general rules apply when placing bets on 299ber. Once a bet is confirmed, it cannot typically be changed or cancelled.

• All bets will be settled according to market prices and applicable rules
• Bets will be refunded if the event is cancelled
• 299ber reserves the right to void bets placed at clearly erroneous odds
• Bets may be rejected in live betting due to internet latency
• Maximum win limits vary by game and market; see the relevant page for specific limits

Sports Betting, Live Casino, and other games each have their own rules, which can be found in the respective sections.

7. Prohibited Activities

The following activities are strictly prohibited on the 299ber platform and will result in permanent account closure:

• Creating or operating multiple accounts
• Use of third-party payment methods
• Bonus system manipulation or "bonus hunting"
• Placing bets using automated bots or software
• Placing bets using match fixing or insider information
• Money laundering or illegal fund transfers
• Harassing or defrauding other users
• Attempting to interfere with the platform's security systems

8. Account Suspension & Closure

299ber reserves the right to temporarily or permanently close an account in the following circumstances:

• Breach of Terms
• Suspected fraudulent activity
• Incomplete KYC verification
• Accounts inactive for an extended period (more than 12 months)
• Regulatory authority directives

You can close your account at any time by contacting our support team. We recommend withdrawing your balance before doing so.

9. Technical Errors

If incorrect odds, bonuses, or winnings are displayed due to a software or hardware error, 299ber reserves the right to void those results. Attempting to profit from a technical error is a violation of these Terms and Conditions.

299ber is not responsible for any losses caused by internet disconnection or device issues. However, we always strive to maintain 99.9% uptime.

10. Privacy & Data Protection

For details on how we collect, use, and protect your personal information, please see our Privacy Policy page. 299ber will never sell your information to third parties.

We use your information for the following purposes:

• Account Management & Verification
• Payment Processing
• Fraud & Anti-Money Laundering
• Customer Support
• Relevant promotional communications (you can opt out at any time)

11. Responsible Gaming

299ber believes gaming is a healthy form of entertainment — not a source of income or a way to cope with stress. We take responsible gaming very seriously.

Available Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Self-Exclusion: Temporarily close your account for a set period
• Reality Check: Periodic play-time reminders
• Cooling-Off Period: Option to take short breaks

If you feel that gaming is having a negative impact on your life, please reach out to us immediately Responsible Gaming Visit the page or contact Support.

12. Limitation of Liability

299ber accepts no liability for the following:

• Losses due to internet disconnection
• Third-party software or hardware failure
• Account details compromised due to user negligence
• Service interruption due to legal restrictions
• Unforeseen events or force majeure circumstances

For any dispute or complaint, please contact our support team first. We aim to review and respond to all complaints within 72 hours.

13. Terms Amendment Policy

299ber reserves the right to update or modify these terms and conditions at any time. For significant changes, we will notify you via email or an on-platform notice.

Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend visiting this page regularly. You can check the "Last Updated" date at the top of the page to see when changes were last made.

14. Contact & Complaints

If you have any questions, feedback, or complaints regarding these terms and conditions, please get in touch with us:

• Email: support@299ber.ws
• Live Chat: Click the chat icon at the bottom right of the website
• Support hours: 24 hours, 7 days a week

Our Bangla-speaking support team is committed to resolving your issues quickly. We believe that transparency and trustworthiness are what make 299ber Bangladesh's premier online gaming platform.